Please see below for the answer to common questions. If your question is not answered below, feel free to contact us!

Who can apply for a Snift Wholesale account?2022-03-17T21:51:08+00:00

Wholesale accounts are available to brick-and-mortar retail shops, or online retailers/resellers/wholesalers with their own storefronts (websites).

I’m not a UK retailer, can I open an account?2022-03-17T21:51:19+00:00

At present, our products are only suitable for the domestic UK market and unfortunately we cannot sell to international retailers.

I am not a retailer but wish to make a large order, can I apply for an account?2022-03-17T21:51:26+00:00

Most likely, yes! Please email us at wholesale@snift.co.uk to discuss your requirements.

How do I order?2022-03-17T21:51:34+00:00

To order, you first must have made a wholesale account application and had it approved. A link will then appear in the menu marked ‘Order Form’, within which you can add items to your cart and pay as normal.

Can I use your product photos/videos on my store’s website?2022-03-17T21:51:49+00:00

Yes, once you have an approved wholesale account you will see a link to a media gallery where you can view and download high res photos and videos of our products for use on your own pages.

Can I sell Snift’s products on Amazon/eBay/Etsy?2022-03-17T21:51:56+00:00

As per our terms and conditions, in general no. However, we may grant exceptions on a case by case basis (for example if you own a branded eBay store or similar and want to sell our products via this outlet). Please contact us with a description of your circumstances and reasons why you believe you should be granted an exception and we can take it from there.

What payment methods do you accept?2022-03-17T21:52:20+00:00

We accept payments via most major credit/debit cards and Apple Pay (via Stripe), and PayPal.

Can you offer Net 30/Net 60 terms?2022-03-17T23:18:13+00:00

We do not yet offer Net 30/60 terms. Payment must be made in full upon ordering.

How quickly will I receive my order?2022-03-17T21:52:11+00:00

We aim to dispatch all wholesale orders that are in stock within three working days. These will then be sent via an express, insured, tracked, courier. If there is a delay in your order, we will let you know as soon as possible.

There is an issue with my delivery2022-03-17T21:54:24+00:00

Please contact us with a description of the issue, and we will do our best to resolve it.

Can I order refills?2022-03-17T21:54:31+00:00

At present we are unable to offer refills to retailers, however this is something we are actively working on and will be able to offer in the near future.